At maku, we are passionate about unique customer experiences, excellent service and well-rounded processes. No matter whether we bring our car to the workshop at our location in Aargau or order something to drink at Zurich airport - the analysis of processes, system and contact points runs almost automatically. Then we notice the rules and systems behind them. And the ideas for making things more customer-friendly through digitization arise automatically.
We know how big the step into Customer Relationship Management (CRM) seems for many companies. But we make this step easy for you. Our experience and agility enable us to quickly understand your company and its processes. We actively gather everything it takes for your digital transformation. And then we develop a goal-oriented solution that is also a pleasure to use.
"We understand your needs and develop customized solutions. In this way, we create unforgettable experiences for your customers and efficient processes that give you a competitive edge.
Pascal Kuptz is the Customer Experience Specialist at maku. He laid the foundation for his customer-centric thinking in the advertising industry. At maku, he develops digital solutions for lead generation, marketing campaign automation, process digitization and CRM for you.
"The change of perspective is at the beginning of every digital transformation. Because through different perspectives, you perceive new realities. We want to do justice to the realities of our customers - in order to create real added value.
Matthias Mann is our Customer Data Specialist. He brings his experience in sales analytics, CRM data management and business intelligence to maku. He supports your marketing and sales managers in making data-based decisions to turn your strategy into reality.
The software solutions from Microsoft convince us. That's why we implement digital products based on Microsoft Dynamics 365. For you, this means: More sales deals, end-to-end processes and integrated 360° marketing ensure the sustainable growth of your company.
